Product Design - MyBroker

Portima is a leading software provider for broker and insurance companies in Belgium. Portima’s mission is to help the brokers become a person of trust for their clients in a digital era.

MyBroker is a client space offered to Portima’s brokers and designed to ease collaboration with their clients. The interface is built to allow brokers to ensure a qualitative and professional service to their clients.

The goal of this project was to rethink the whole flow of the interface in order to fit any of the broker's client needs, allowing them to have a clear overview of their insurance contracts and files but also giving them the opportunity to report a claim and sign documents through the app, from anywhere. The idea was to enable the brokers to be able to support their clients 24/7 with an online client space.